What Should I Do If My Delivery Address Is Incorrect?Updated 7 months ago

If you've realized that the delivery address for your order is incorrect, here’s what you can do:

1. Contact the Shipping Carrier:
   If your order has already been processed and shipped, we’re unable to change the shipping details. However, you can reach out directly to the shipping carrier with your tracking number to request a package redirection. Some carriers may be able to assist with redirecting the shipment to the correct address.

2. Wait for the Package to Return:
   If the carrier is unable to redirect the package, it will likely be returned to us. Once we receive the returned package, we will reach out to confirm the corrected address and reship it to you.

3. Act Quickly:
   If you notice the incorrect address before your order ships, please contact us as soon as possible. We can cancel the order so you can place a new order with the correct shipping information. This ensures that your order is processed with the correct details and avoids delays caused by shipping issues.

If you need assistance or have questions about the process, feel free to reach out to our customer support team. We’re here to help!