Orders & Shipping
How do I know when my order will ship?
When your order ships, we'll send you a confirmation email with a tracking number. This usually happens within 1-2 business days of placing your order. Once the shipping carrier scans your package, your tracking link will show an estimated delivery d
Does Ignik ship internationally?
Will Ignik ship to countries outside the US?. Ignik ships within the US and Canada. We don't ship anywhere else right now. If you're in Canada, please order from our Canadian site: [ignik.com/en-ca](https://ignik.com/en-ca). Not all products can be s
What Should I Do If My Delivery Address Is Incorrect?
If you notice the wrong address before your order ships, contact us right away. We can edit or cancel the order so you can place a new one with the correct address. This helps avoid delays. If your order has already shipped, here's what to do:. 1. Co
Will my order arrive by Christmas?
What date do I need to place my order by to receive it in time for Christmas?. We ship with a few different carriers. Shipping times can change, especially around the holidays. Here's how to help your order get there on time:. Standard shipping: Orde
What Are The Current Shipping Options, Including Expedited Shipping?
At checkout, you'll see your shipping choices. Each one shows how long it takes and how much it costs. Need it fast? Look for a faster shipping option at checkout. Just enter your address to see what's available.
What Can I Do If My Order Was Placed Accidentally Or I Need To Cancel It?
If your order hasn't shipped yet:. Contact us right away. We'll reach out to our warehouse to try to catch the order before it ships. If we're able to stop it, we'll start a refund for you. Refunds can take a few days to show up in your account. If y