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<p>We apologize for any inconvenience caused by receiving a damaged item. If the product was purchased from one of our partner vendors and arrived damaged, we suggest contacting that vendor directly to address the issue. Often, they can assist you in finding a solution or initiate a warranty claim for a replacement. Please reach out to us if you need any further assistance or have questions.</p>

We apologize for any inconvenience caused by receiving a damaged item. If the product was purchased from one of our partner vendors and arrived damaged, we suggest contacting that vendor directly to address the issue. Often, they can assist you in fi

What Should I Do If My Item Arrived Damaged From Another Vendor?

SHIPPING & RETURNS

What is Ignik?

Where is Ignik based?

What is the Ignik Performance Promise?

What does "Making It Right" Mean?

Return Policy

Does Ignik Offer A Military Discount?

What is 1% for the planet?

IGNIK PROMISE & POLICIES

How do I know when my order will ship?

Does Ignik ship internationally?

What is Ignik's return policy?

What Should I Do If My Delivery Address Is Incorrect?

Will my order arrive by Christmas?

What Are The Current Shipping Options, Including Expedited Shipping?

What Can I Do If My Order Was Placed Accidentally Or I Need To Cancel It?

Gas Growler Manual

What should I do if I cannot fit my propane tank back into its case after use?

Gas Growler

Refillable Lighter Manual

Refillable Lighter

2-in-1 Heater/Stove Manual

2-in-1 Heater/Stove

Firecan (Original) Manual

Firecan (Original)

Firecan Deluxe Manual

Firecan Deluxe

Firecan Elite Manual

Firecan Elite

Backside Heated Seat/Backside Heated Pad XL Manual

Backside Heated Seat Pad / Backside Heated Pad XL

Topside Heated Blanket / Flipside Heated Bed Cover Manual

Topside Heated Blanket / Flipside Heated Bed Cover

IGNIK PRODUCT MANUALS

Will The Gas Growler Work With My Stove Or Heater That Uses 1lb Green Propane Canisters?

Has My Gas Growler Tank Been Purged?

Filling The Ignik Gas Growler

How Much Fuel Does The Gas Growler Hold?

My Tank Will Not Accept Propane

I'm Having Trouble Getting My Gas Growler Filled. Help!

Some Businesses Will Not Fill My Tank. What Should I Do?

Do I Need A Special Adapter Or Regulator?

How Much Propane Is Left In My Tank?

My Gas Growler Loses Pressure. Is That Normal?

Is The Gas Growler DOT Approved?

Can I Refill My Gas Growler Myself?

Can I Transport My Gas Growler In My Car?

Can I Store My Gas Growler Inside Or In My Car?

Can I Store/Transport My Gas Growler On Its Side?

How Much Does Refillable Propane Cost vs. Disposable Bottles?

Why The Blue Tanks?

Do The Blue Tanks Have The New Gen. 2 Valves?

How Should I Get Rid Of My Empty Green Bottles?

My Gas Growler Case Came Apart. What Should I Do?

GAS GROWLERS

Which Firecan Model Is Right For Me?

Can I Get A Longer Hose For The Firecan?

What kind of propane tank should I use with the FireCan?

Will my FireCan work with my RV's propane tank?

My FireCan Shows a Heat Diffuser in the Manual, Why Don't I Have One?

What is the heat output and propane consumption of the FireCan?

Can I put rocks or glass in the FireCan?

Are the grill components from the FireCan Deluxe compatible with any other FireCan models?

Firecan Travel Cases - What's The Deal?

Can I use natural gas or other fuels with my FireCan or 2-in-1 Heater/Stove?

Does the FireCan Have a Built-In Igniter?

Can I roast marshmallows or other food over the FireCan flame?

Moon Rocks vs Fire Rocks

FIRECANS

What is the heat output and propane consumption of the Skullet?

Can I use my own cookware with the Skullet?

Will the Skullet work with my RV's Propane tank?

Can I get a longer hose for my Skullet?

What size propane tank should I use with my Skullet?

SKULLET

How do I refill the TapRack and Pounder?

If some of my bottles are empty, but not all, can I still get them filled?

Can I use the TapRack with a FireCan?

Can I attach other 1lb bottles to the TapRack and refill them?

Who can refill my Pounders using the TapRack?

What can I use the Pounder bottles with?

Can I fill a Pounder bottle at home without  the Taprack?

Does the TapRack have an OPD Valve?

How do I recycle the Pounder bottles?

When I place an empty bottle back on the Taprack, the other bottles lose pressure. Is this normal?

Are the Taprack and Pounder bottles DOT certified?

Is the TapRack available outside the US?

THE TAPRACK

How are Ignik Warmers Recyclable?

What makes Ignik Warmers Better?

What is Ignik's Patent?

Will Air-Activated Warmers still work if they get wet?

How hot do the warmers get?

What is the shelf life of the Warmers?

How do I re-use my air-activated warmers?

How do Ignik Warmers work for my phone, tablet, or device?

My hand/toe warmers are not working - what can I do?

AIR-ACTIVATED WARMERS

How hot do Ripple Hand Warmers get?

How long does the Ripple's battery last?

Can Ripple Hand Warmers get wet?

What is the Ripple's warranty policy?

How long do Ripple Warmers take to charge?

RIPPLE RECHARGEABLE HAND WARMERS

What is Battery Powered Heat?

Can the Topside Heated Blanket or Flipside Heated Bed Cover be washed?

How hot does the Topside Heated Blanket and Flipside Heated Bed Cover get?

Can I Connect Multiple Flipside Bed Covers?

Will this work with the battery I already have?

Will I use up my battery if I run it all night?

Do I need to buy a battery for the Battery Powered Heat Products?

I Can't Get My Topside / Flipside To Power On - What Do I Do?

What Compatibility Issue Exists Between The Topside/Flipside And The Anker Solix C1000?

What Should I Do If My Item Arrived Damaged From Another Vendor?Updated 2 hours ago