Ignik logo
Ignik logo

All articles

IGNIK PROMISE & POLICIES

What is Ignik?

Our journey began on the family sailboat in the Arctic. What we experienced inspired us to make a difference in the world. Ignik was founded on the principles of doing right by our people, doing good for the planet, and doing what we love: making inn

Where is Ignik based?

Ignik was founded in the Pacific Northwest amongst the fresh air, evergreens and endless mountains. Our headquarters is located on Bainbridge Island in the Puget Sound, near Seattle, Washington.

What is the Ignik Performance Promise?

At Ignik, we are committed to keeping you and your loved ones warm and comfortable wherever your adventures take you. We stand behind our products and their quality. If you have an issue with an Ignik product, please reach out to our team at customer

What does "Making It Right" Mean?

Our warranty policy is, “At Ignik, we stand by our products and their quality. If it doesn’t work, we’ll make it right.” But what exactly does this mean?. Our goal is to serve our people, and this means offering a lifetime warranty for our products.

Return Policy

Here at Ignik we want you to feel good about your purchase. If you change your mind for any reason and your product is in new or lightly used condition, you can return it to us for a refund,(upon inspection) within 90 days of receiving your product.

Does Ignik Offer A Military Discount?

Yes! Ignik is proud to offer a 20% discount for first responders, veterans, and active duty personnel. To take advantage of this offer, please get in touch with our Customer Service team at [email protected] and provide your proof of your sta

What is 1% for the planet?

1% For the Planet is a network made up of businesses and individuals taking responsibility for the environment. It's conscious consumers who purchase for the planet. It's donors who make their money matter. It's a dedicated network collectively takin