All articles
Returns & Warranty
What is the Ignik Performance Promise?
At Ignik, we are committed to keeping you and your loved ones warm and comfortable wherever your adventures take you. We stand behind our products and their quality. If you have an issue with an Ignik product, you have our promise that we will make i
Return Policy
Here at Ignik we want you to feel good about your purchase. If you change your mind for any reason and your product is in new or lightly used condition, you can return it to us for a refund,(upon inspection) within 90 days of receiving your product.
What Should I Do If My Item Arrived Damaged From Another Vendor?
We apologize for any inconvenience caused by receiving a damaged item. If the product was purchased from one of our partner vendors and arrived damaged, we suggest contacting that vendor directly to address the issue. Often, they can assist you in fi